Complaint Form

In case of lack of elements or damages of delivered goods, please fill in this complaint form.

Warranty does not cover:

- mechanical damages (scratches, bruises, fractures) that have not been reported durning furniture delivery.

- damages of glass elements (fractures) that have not been reported during furniture delivery.

- damages caused by improper assembly or improper furniture usage (cleaning with chemcial substances etc.)

- assembled elements with mechanical damages.

Your Details

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Details concerning faulty elements

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Most of the faulty elements need to be produced after your report, so please be patient. It takes about 8-20 days to produce the elements + delivery time. Smaller elements are delivered by post, larger via our drivers.